Terms and Conditions - La Fiancee Group LLC
Effective date: September 1, 2025
1. Company information
La Fiancee Joyas USA (“we,” “our company,” or “La Fiancee”) is a brand dedicated to the sale of 18K gold jewelry. These Terms and Conditions govern the use of our website [www.lafianceejoyas.com] and purchases made within the United States.
2. Acceptance of the terms
By accessing and using our website, you agree to these Terms and Conditions, as well as our Shipping, Exchange, Returns, and Warranty Policies. If you do not agree, please refrain from making a purchase.
3. Use of the website
The customer agrees to provide truthful, current, and complete information when registering or making a purchase. Fraudulent, illegal, or brand-damaging use is prohibited.
4. Products
All of our jewelry is crafted in 18K gold. Each product includes a detailed description, price in US dollars, and approximate weight in grams. Images are for reference only; slight variations in tone or design may occur due to the handcrafted manufacturing process.
5. Prices and payments
All prices are in US dollars (USD). We accept payments via credit/debit cards, Shop, Klarna, Afterpay, CashApp, Affirm, Ácima Leasing, and Zelle. We reserve the right to change prices without prior notice, subject to confirmed purchases.
6. Shipments
We ship throughout the United States using USPS Priority Mail or other reliable courier services. Delivery times may vary depending on the customer's location, typically between 2 and 7 business days. Customers will receive a tracking number once the order has shipped. See our Shipping Policy for more details.
7. Returns and withdrawal
The customer may request a return within 14 calendar days of receipt. See our Return Policy for more details.
8. Warranty
All jewelry comes with a 18K gold guarantee. We do not cover damage from bumps, drops, chemical exposure, or misuse. Jewelry weighing less than 2g should be handled with special care. Please review our Guarantee Policy for full details.
9. Intellectual property
All website content, including images, text, logos, photographs, and designs, is the property of La Fiancee and is protected by copyright. Unauthorized use is prohibited.
10. Limitation of liability
We do not guarantee that the site will operate error-free or uninterrupted. We are not responsible for delays attributable to third parties (shipping companies, customs, etc.).
11. Applicable law
These Terms and Conditions are governed by the laws of the State of Connecticut, United States.
12. Contact
For questions or complaints, you can contact us at:
- Email: management@lafianceegroup.com
- Phone and WhatsApp 1: +1 (475) 349 9731
- WhatsApp Phone 2: +1 (475) 349 9732